Administrator Assistant

Roseann Shell 

2508 Tahoe Dr

Lakeland, FL 33805



OBJECTIVE:            A challenging position in office support services for a progressive company where my knowledge, experience and strong focus on detail and accuracy can be fully utilized.


2010 – 2014            VA Solutions

                                    Lakeland, FL



 I started VA Solutions Services, a Service Management Company specializing in managing virtual business services that allow companies to simplify their complete back office operation. I worked remotely from my home office, performing specialized tasks for business owners. Those tasks include just about anything that can be done via telephone, fax or the Internet, such as handling correspondence, bookkeeping, scheduling, database/contact management, and even copywriting and Web/graphic design.


2005 - 2010            SAFE HARBOR

                                    Lakeland, Florida

                                    Assistant to President

I assisted the agent, by being self-motivated and working independently on all aspects of administrative duties so to free his valuable time to pursue new business.  After 4 months, I basically set up an office from my home and performed my duties as a virtual administrator. I handled these administrative tasks, with little or no direction.  I delivered on the firm’s commitment to provide our members with complete professional excellence by responding quickly and effectively to their needs and by maintaining accuracy and compliance by proofreading all documents.  I maintained member base of over 500 and scanned documents to member files through the use of Gold Mine and Paper Port.  I was responsible for research and composing articles for monthly newsletter. I created marketing materials and presentational items through the use of MS Word, Power Point and Profiles + Professional 7.6  I have also used Excel and Outlook.


2003 -2006           TARGET CORPORATION

Lakeland, Florida

Human Resources Team Member


Began with preparations of getting store stocked to open.  Once store opened, I cashiered for one month before being promoted to assisting Human Resource Team Leader.  My duties included, but were not limited to the following; payroll, time card corrections, benefits, team relations, scheduling interviews, preparing schedule for over a 100 team members, planning and executing weekly team member events.  Cross trained in Cash Office duties and was responsible to train four team members in Cash Office duties. 




                                    DesPlaines, Illinois

                                    Executive Secretary


Reporting directly to the Vice President of Sales and Marketing.  I was responsible for the complete production of all documents through the use of the latest office software packages, such as Word Perfect 5.1, Harvard Graphics 2.3, and Lotus 3.1.  Specific documents included, but were not limited to the following; graphs and maps, camera-ready flyers, forms, books and catalogs, financial and other monthly reports.  I trained clerical staff with use of above-mentioned software.


1989 – 1990             SHEARSON LEHMAN HUTTON, INC

                                    Chicago, Illinois

                                    Sales/Administrative Assistant


Responsible for all administrative and sales follow up functions for two Senior Vice Presidents and four Stock Brokers.  Specified duties included:  Problem resolution with operations and clients.  Responsible for filing of sales transaction documents to ensure compliance with SEC rules and regulations.  Responsible for maintenance of client data base system.



1984 -1989               BERLAND PRINTING, INC

                                    Chicago, Illinois

                                    Administrative Assistant/Office Manager


Responsible for all aspects of office management.  Specific duties included but were not limited to the following:  Processed employment applications, conducted interviews, processed employee insurance and credit union benefits.  Coordinated payroll by using an outside data processing service bureau.  Handled all bookkeeping functions including automated general ledger, accounts payable and receivable systems.  Automated office systems and procedures, creating a simple, highly workable file system.  Supervised two clerical employees.  Handled all purchases for the office.


Office Skills & Equipment:


  • Appointment & Meeting Schedule
  • Announcements
  • Bookkeeping & Accounting Services
  • Books, Booklets & Brochures
  • Bulk Mailings & Mail Merge
  • Composing & Typing Letters
  • Customer Service & Follow Up
  • Document Scanning
  • Database Management
  • Editing & Proofreading
  • E-Mail, Voice Mail & Faxing
  • Financial Projections
  • Forms Design
  • Internet Research
  • Invoice & Billing
  • Meeting & Event Planning
  • Presentations
  • Reminder Services
  • Spreadsheet Development
  • Travel Planning



Operating Systems:  MAC OSX v10.6.4, Windows 98, 2000, XP and Vista desktops



  • HP Color Laser Jet
  • HP Color Desk Jet
  • Copier
  • Color Flatbed scanner, Black and white with OCR text recognition
  • Fax and eFax
  • Microsoft Office, Word, Power Point and Exel
  • I Work
  • I Life
  • Tax Mate 2009
  • Quick Books
  • Go To Meeting





  • ID#: 75479
  • Location: Lakeland, FL , 33805

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