Customer Service Agent, Part -Time, HS 3, Benefits
Lakeland, FL Lakeland, FL Part-time Part-time Estimated:
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year Working in a high volume customer services center responding to phone inquiries about Group Benefit Plans, i.
e.
health, life insurance, long term disability, voluntary benefit plans, Retirement and Stockholder Services, prepare paperwork related to benefit requests and update associates' information and assist with a variety of other tasks within the benefits department as needed.
Required
Qualifications:
o high school diploma or equivalent experience ability to handle a high volume of calls daily and process work accurately, timely and meet deadlines professional telephone etiquette and probing skills ability to handle and maintain confidential and sensitive information ability to work independently and productively be detail-oriented with good analytical skills and problem-solving skills working knowledge of Microsoft Office excellent organizational skills excellent verbal and written communication skills excellent attendance and punctuality record ability to work well with others, remain positive and be an effective team member obvious enthusiasm, initiative, pride in work and a commitment to Publix and our Mission.
Address:
3300 Publix Corporate Parkway.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year Working in a high volume customer services center responding to phone inquiries about Group Benefit Plans, i.
e.
health, life insurance, long term disability, voluntary benefit plans, Retirement and Stockholder Services, prepare paperwork related to benefit requests and update associates' information and assist with a variety of other tasks within the benefits department as needed.
Required
Qualifications:
o high school diploma or equivalent experience ability to handle a high volume of calls daily and process work accurately, timely and meet deadlines professional telephone etiquette and probing skills ability to handle and maintain confidential and sensitive information ability to work independently and productively be detail-oriented with good analytical skills and problem-solving skills working knowledge of Microsoft Office excellent organizational skills excellent verbal and written communication skills excellent attendance and punctuality record ability to work well with others, remain positive and be an effective team member obvious enthusiasm, initiative, pride in work and a commitment to Publix and our Mission.
Address:
3300 Publix Corporate Parkway.
Estimated Salary: $20 to $28 per hour based on qualifications.
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