Field Service Technician I
POSITION SUMMARY/OBJECTIVE:
This position provides responsive, customer service driven electrical and automation support to customers, which includes troubleshooting, remediation, implementation, commissioning, and testing of electrical and automation components and systems.
As the Field Service Technician I, you will provide maintenance and commissioning services including calibrations, I/O checkout, functional testing, troubleshooting and preventative maintenance.
PRIMARY DUTIES AND
Responsibilities:
oUnderstand field instrumentation for troubleshooting, loop checkout, calibration and support the functional checkout of a control system.
oUnderstand and work with simple field metering devices and calibration equipment.
oUnderstand and troubleshoot instrumentation and the control portion of P&ID drawings for control systems.
oUnderstand and troubleshoot PLC-based electrical control systems including input/output signals.
oUnderstand and redline control panel drawings and P&ID drawings.
oUnderstand the dangers and safely perform service work in electrical areas which may have voltage sources including but not limited to 24 VDC, 120 VAC, 208 VAC, 240 VAC, 480 VAC, 600 VAC, 4160 VAC.
oTest, calibrate and configure electrical control equipment, instrumentation, components, and systems.
oReview applications of controls, instrumentation, and systems for proper operation and intended purpose.
oReview electrical connections within control panels, instrumentation, and motor control centers to ensure proper application of each component.
oCommission new or perform after-startup service for former/current customers who call Revere for help on existing or potential problems.
oInstall replacement equipment for customers who are upgrading or replacing defective units.
oInstallation of electrical infrastructure materials including conduit, wire, and instrument support stands.
oInstallation of control panels and instrumentation devices.
oUnderstand the related plant process and associated control system components and requirements.
oPerform other job-related duties as assigned.
EXPERIENCE, EDUCATION, AND SKILL REQUIREMENTS:
oEntry level or one (1) to two (2) years of related work experience in field service.
oBasic computer software skills using Microsoft Office Suite, E-Mail, Internet.
oCompletion of OSHA safety training/certification.
oBasic math and computer skills.
oSelf-motivated and a proven ability to take charge of a task and complete it with minimal supervision.
oKnowledge and experience with specialized tools, test, and calibration equipment.
oAssociate degree in Applied Science with a major in Electronics Engineering Technology or equivalent preferred.
oExcellent verbal and written communication skills including the ability to interact with customers, vendors, company employees and subcontractors.
oHave and maintain a valid driver's license and ability to qualify for company insurance coverage.
COMPETENCIES:
oCustomer FocusoFostering CommunicationoInitiativeoPlanning and OrganizingoProblem SolvingoProduct and Technical Knowledge WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions:
oWorking safely is a condition of employment.
oThe work assignments require travel that may include airline travel or driving long distances.
oThe work assignments may require standing for long periods of time and walking for long distances and on uneven surfaces at plant sites.
oThe work assignments may require climbing ladders and/or steps up to one hundred (100) feet.
oThe noise level in the work environment is generally quiet to moderate.
Various work areas may have a high noise level due to machinery or electrical control equipment.
Hearing protection must be worn in high noise environments.
oThe work environment may include exterior work in extreme heat, cold or inclement weather conditions; interior work areas with a high level of noise; plant facilities involving general construction activities and exposure to various process areas.
oThe task assignments may require work in confined spaces which requires the ability to complete applicable training and certification.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions:
oWorking safely and promoting a safe working environment is a condition of employment.
oReading, interpreting, and understanding contract specifications and drawings.
oReading and understanding manufacturer literature including data specifications and user manuals for field instrumentation, control panel hardware components and network cabling infrastructureoSpeaking and comprehending verbal communications.
oTravel that may include airline travel, driving long distances and overnight stays.
oStanding for long periods of time and walking for long distances and on uneven surfaces at plant or job sites.
oThe employee must be able to lift and/or move fifty (50) pounds.
oSpecific vision abilities required by this job include close vision and the ability to adjust focus.
oAbility to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust.
oAbility to work effectively and efficiently in high stress and conflict situations.
oAbility to simultaneously address multiple complex problems.
oAbility to perform under stress and/or in emergencies.
oAbility to perform in situations requiring speed, deadlines, or productivity quotas.
oTravel to customer sites is required.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position with general business hours on Monday through Friday, 8:
00 a.
m.
to 5:
00 p.
m.
However, longer hours, evenings and weekend work may be required.
Work hours must be flexible due to jobsite requirements and customer support needs.
Recommended Skills Automation Communication Confined Spaces Construction Control Panels Control Systems Estimated Salary: $20 to $28 per hour based on qualifications.
This position provides responsive, customer service driven electrical and automation support to customers, which includes troubleshooting, remediation, implementation, commissioning, and testing of electrical and automation components and systems.
As the Field Service Technician I, you will provide maintenance and commissioning services including calibrations, I/O checkout, functional testing, troubleshooting and preventative maintenance.
PRIMARY DUTIES AND
Responsibilities:
oUnderstand field instrumentation for troubleshooting, loop checkout, calibration and support the functional checkout of a control system.
oUnderstand and work with simple field metering devices and calibration equipment.
oUnderstand and troubleshoot instrumentation and the control portion of P&ID drawings for control systems.
oUnderstand and troubleshoot PLC-based electrical control systems including input/output signals.
oUnderstand and redline control panel drawings and P&ID drawings.
oUnderstand the dangers and safely perform service work in electrical areas which may have voltage sources including but not limited to 24 VDC, 120 VAC, 208 VAC, 240 VAC, 480 VAC, 600 VAC, 4160 VAC.
oTest, calibrate and configure electrical control equipment, instrumentation, components, and systems.
oReview applications of controls, instrumentation, and systems for proper operation and intended purpose.
oReview electrical connections within control panels, instrumentation, and motor control centers to ensure proper application of each component.
oCommission new or perform after-startup service for former/current customers who call Revere for help on existing or potential problems.
oInstall replacement equipment for customers who are upgrading or replacing defective units.
oInstallation of electrical infrastructure materials including conduit, wire, and instrument support stands.
oInstallation of control panels and instrumentation devices.
oUnderstand the related plant process and associated control system components and requirements.
oPerform other job-related duties as assigned.
EXPERIENCE, EDUCATION, AND SKILL REQUIREMENTS:
oEntry level or one (1) to two (2) years of related work experience in field service.
oBasic computer software skills using Microsoft Office Suite, E-Mail, Internet.
oCompletion of OSHA safety training/certification.
oBasic math and computer skills.
oSelf-motivated and a proven ability to take charge of a task and complete it with minimal supervision.
oKnowledge and experience with specialized tools, test, and calibration equipment.
oAssociate degree in Applied Science with a major in Electronics Engineering Technology or equivalent preferred.
oExcellent verbal and written communication skills including the ability to interact with customers, vendors, company employees and subcontractors.
oHave and maintain a valid driver's license and ability to qualify for company insurance coverage.
COMPETENCIES:
oCustomer FocusoFostering CommunicationoInitiativeoPlanning and OrganizingoProblem SolvingoProduct and Technical Knowledge WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions:
oWorking safely is a condition of employment.
oThe work assignments require travel that may include airline travel or driving long distances.
oThe work assignments may require standing for long periods of time and walking for long distances and on uneven surfaces at plant sites.
oThe work assignments may require climbing ladders and/or steps up to one hundred (100) feet.
oThe noise level in the work environment is generally quiet to moderate.
Various work areas may have a high noise level due to machinery or electrical control equipment.
Hearing protection must be worn in high noise environments.
oThe work environment may include exterior work in extreme heat, cold or inclement weather conditions; interior work areas with a high level of noise; plant facilities involving general construction activities and exposure to various process areas.
oThe task assignments may require work in confined spaces which requires the ability to complete applicable training and certification.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions:
oWorking safely and promoting a safe working environment is a condition of employment.
oReading, interpreting, and understanding contract specifications and drawings.
oReading and understanding manufacturer literature including data specifications and user manuals for field instrumentation, control panel hardware components and network cabling infrastructureoSpeaking and comprehending verbal communications.
oTravel that may include airline travel, driving long distances and overnight stays.
oStanding for long periods of time and walking for long distances and on uneven surfaces at plant or job sites.
oThe employee must be able to lift and/or move fifty (50) pounds.
oSpecific vision abilities required by this job include close vision and the ability to adjust focus.
oAbility to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust.
oAbility to work effectively and efficiently in high stress and conflict situations.
oAbility to simultaneously address multiple complex problems.
oAbility to perform under stress and/or in emergencies.
oAbility to perform in situations requiring speed, deadlines, or productivity quotas.
oTravel to customer sites is required.
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position with general business hours on Monday through Friday, 8:
00 a.
m.
to 5:
00 p.
m.
However, longer hours, evenings and weekend work may be required.
Work hours must be flexible due to jobsite requirements and customer support needs.
Recommended Skills Automation Communication Confined Spaces Construction Control Panels Control Systems Estimated Salary: $20 to $28 per hour based on qualifications.
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