CLIENT INTAKE AND SUPPORT SPECIALIST F/T - BLIND 48007181 (BLIND SERVICES)
CLIENT INTAKE AND SUPPORT SPECIALIST F/T - BLIND 48007181 (BLIND SERVICES) Date:
Jul 12, 2023 Location:
LAKELAND, FL, US, 33801 LAKELAND, FL, US, 33813 LAKELAND, FL, US, 33805 LAKELAND, FL, US, 33808 LAKELAND, FL, US, 33815 LAKELAND, FL, US, 34761 LAKELAND, FL, US, 33811 LAKELAND, FL, US, 33803 LAKELAND, FL, US, 33809 The State Personnel System is an E-Verify employer.
For more information click on our E-Verify Website (http:
//www.
dms.
myflorida.
com/workforce_operations/human_resource_management/for_job_applicants/e_verify).
Requisition No:
807016 Agency:
Department of EducationWorking Title:
CLIENT INTAKE AND SUPPORT SPECIALIST F/T - BLIND 48007181 (BLIND SERVICES)Position Number:
48007181 Salary:
$32,760.
00 Annually Posting Closing Date:
10/03/2023 DIVISION OF BLIND SERVICES LOCATION:
LAKELAND (POLK COUNTY) SUCCESSFUL COMPLETION OF A LEVEL 2 BACKGROUND SCREENING IS A CONDITION OF EMPLOYMENT.
CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY.
ALL EMPLOYMENT GAPS MUST BE EXPLAINED AND INCLUDED WITH WORK HISTORY WHEN APPLYING.
THIS IS A STATE OF FLORIDA CAREER SERVICE (CS) OPPORTUNITY.
Job Description:
This position serves as a Client Intake and Support Specialist f/t - Blind (Rehabilitation Technician) within the Division of Blind Services, District 07 Satellite Office located in Lakeland, Florida.
This position is responsible for providing intake services and case management support for blind and visually impaired consumers of the Division of Blind Services.
Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Counselor).
Examples of Work:
Conduct client intake.
Assess client resources.
Perform job placement and job development activities for clients.
Perform follow-up and maintains client contact through telephone calls and home visits.
Interview, counsel and evaluate clients to determine individual therapeutic activity needs.
Consult with other professionals and team members concerning recommended programs.
Prepare reports on clients progress and their reactions to various activities.
Evaluate rehabilitation therapy programs and make recommendations for adjustments and revisions.
Conduct in-depth interviews with a diverse group of blind and visually impaired clients to determine their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal.
Determine existing problems and evaluate individual needs for achieving independence in daily living, in acquiring communication skills and/or obtaining suitable employment.
Develop community contacts for employment opportunities, similar benefits and socialization.
Assist in the establishment of policies, standards, rules, regulations and guidelines for program planning.
Minimum
Qualifications:
A bachelor's degree from an accredited college or university.
A high school diploma or its equivalent and professional or nonprofessional experience in a public vocational rehabilitation program can substitute on a year-for-year basis for the required college education.
Knowledge, Skills and Abilities:
Knowledge of medical and psychological aspects of rehabilitation.
Knowledge of community resources.
Knowledge of employment program process.
Knowledge of employment program policies and procedures.
Knowledge of office procedures.
Knowledge of the medical aspects of rehabilitation.
Knowledge of employment program purchasing and accounting procedures.
Knowledge of basic data operations and terminology.
Skill in operation of general office equipment.
Ability to operate a computer.
Ability to make decisions and to work independently.
Ability to establish and maintain effective working relationships with others.
Ability to maintain records.
Ability to compose correspondence without specific instructions.
Ability to communicate effectively.
Ability to plan, organize and coordinate work.
To be considered for a position with the Division of Blind Services:
All fields in the candidate profile (application) must be completed in its entirety.
All previous periods of employment must be listed and accounted for.
Periods of employment should be entered with themost recent/current listed first.
Periods of employment should include the supervisor's name and contact information.
Account for and explain any gaps in employment so that the hiring process is not delayed.
Gaps of employment of 3 months or moremust be addressed on the application.
Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position.
Putting see resume does not substitute for completing all sections of the candidate profile.
Responses to qualifying questions must be verifiable in the candidate profile.
Not all applicants will be interviewed.
Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable.
References and file reviews from previous employment will be verified to determine suitability.
Resumes and other documentation can be attached to provide additional information.
Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
The successful candidate must be able to pass a Level II Background screening.
If you are claiming Veteran's Preference, youmustattach the correct supporting documentation to be considered (DD214).
If you are claiming Right to First Interview, youmustattach a copy of your official layoff letter when applying to be considered.
The Florida Division of Blind Services is committed to increasing recruitment and hiring of Veterans and individuals with disabilities and improving employment outcomes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
VETERANS PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans Preference documentation requirements are available by clickinghere (http:
//www.
dms.
myflorida.
com/content/download/97612/566545).
All documentation is due by the close of the vacancy announcement.
Nearest Major Market:
Lakeland Recommended Skills Accounting Audio Equipments Case Management Communication Office Procedures People Services Estimated Salary: $20 to $28 per hour based on qualifications.
Jul 12, 2023 Location:
LAKELAND, FL, US, 33801 LAKELAND, FL, US, 33813 LAKELAND, FL, US, 33805 LAKELAND, FL, US, 33808 LAKELAND, FL, US, 33815 LAKELAND, FL, US, 34761 LAKELAND, FL, US, 33811 LAKELAND, FL, US, 33803 LAKELAND, FL, US, 33809 The State Personnel System is an E-Verify employer.
For more information click on our E-Verify Website (http:
//www.
dms.
myflorida.
com/workforce_operations/human_resource_management/for_job_applicants/e_verify).
Requisition No:
807016 Agency:
Department of EducationWorking Title:
CLIENT INTAKE AND SUPPORT SPECIALIST F/T - BLIND 48007181 (BLIND SERVICES)Position Number:
48007181 Salary:
$32,760.
00 Annually Posting Closing Date:
10/03/2023 DIVISION OF BLIND SERVICES LOCATION:
LAKELAND (POLK COUNTY) SUCCESSFUL COMPLETION OF A LEVEL 2 BACKGROUND SCREENING IS A CONDITION OF EMPLOYMENT.
CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY.
ALL EMPLOYMENT GAPS MUST BE EXPLAINED AND INCLUDED WITH WORK HISTORY WHEN APPLYING.
THIS IS A STATE OF FLORIDA CAREER SERVICE (CS) OPPORTUNITY.
Job Description:
This position serves as a Client Intake and Support Specialist f/t - Blind (Rehabilitation Technician) within the Division of Blind Services, District 07 Satellite Office located in Lakeland, Florida.
This position is responsible for providing intake services and case management support for blind and visually impaired consumers of the Division of Blind Services.
Intake services include gathering eye medical data for the purpose of eligibility determination by the Human Services Program Consultant (Counselor).
Examples of Work:
Conduct client intake.
Assess client resources.
Perform job placement and job development activities for clients.
Perform follow-up and maintains client contact through telephone calls and home visits.
Interview, counsel and evaluate clients to determine individual therapeutic activity needs.
Consult with other professionals and team members concerning recommended programs.
Prepare reports on clients progress and their reactions to various activities.
Evaluate rehabilitation therapy programs and make recommendations for adjustments and revisions.
Conduct in-depth interviews with a diverse group of blind and visually impaired clients to determine their eligibility for rehabilitation services and the feasibility for achieving a vocational independent living or educational goal.
Determine existing problems and evaluate individual needs for achieving independence in daily living, in acquiring communication skills and/or obtaining suitable employment.
Develop community contacts for employment opportunities, similar benefits and socialization.
Assist in the establishment of policies, standards, rules, regulations and guidelines for program planning.
Minimum
Qualifications:
A bachelor's degree from an accredited college or university.
A high school diploma or its equivalent and professional or nonprofessional experience in a public vocational rehabilitation program can substitute on a year-for-year basis for the required college education.
Knowledge, Skills and Abilities:
Knowledge of medical and psychological aspects of rehabilitation.
Knowledge of community resources.
Knowledge of employment program process.
Knowledge of employment program policies and procedures.
Knowledge of office procedures.
Knowledge of the medical aspects of rehabilitation.
Knowledge of employment program purchasing and accounting procedures.
Knowledge of basic data operations and terminology.
Skill in operation of general office equipment.
Ability to operate a computer.
Ability to make decisions and to work independently.
Ability to establish and maintain effective working relationships with others.
Ability to maintain records.
Ability to compose correspondence without specific instructions.
Ability to communicate effectively.
Ability to plan, organize and coordinate work.
To be considered for a position with the Division of Blind Services:
All fields in the candidate profile (application) must be completed in its entirety.
All previous periods of employment must be listed and accounted for.
Periods of employment should be entered with themost recent/current listed first.
Periods of employment should include the supervisor's name and contact information.
Account for and explain any gaps in employment so that the hiring process is not delayed.
Gaps of employment of 3 months or moremust be addressed on the application.
Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position.
Putting see resume does not substitute for completing all sections of the candidate profile.
Responses to qualifying questions must be verifiable in the candidate profile.
Not all applicants will be interviewed.
Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable.
References and file reviews from previous employment will be verified to determine suitability.
Resumes and other documentation can be attached to provide additional information.
Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
The successful candidate must be able to pass a Level II Background screening.
If you are claiming Veteran's Preference, youmustattach the correct supporting documentation to be considered (DD214).
If you are claiming Right to First Interview, youmustattach a copy of your official layoff letter when applying to be considered.
The Florida Division of Blind Services is committed to increasing recruitment and hiring of Veterans and individuals with disabilities and improving employment outcomes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
VETERANS PREFERENCE.
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.
Certain service members may be eligible to receive waivers for postsecondary educational requirements.
Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.
Veterans Preference documentation requirements are available by clickinghere (http:
//www.
dms.
myflorida.
com/content/download/97612/566545).
All documentation is due by the close of the vacancy announcement.
Nearest Major Market:
Lakeland Recommended Skills Accounting Audio Equipments Case Management Communication Office Procedures People Services Estimated Salary: $20 to $28 per hour based on qualifications.
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