Insurance Follow-up Specialist Customer Service & Call Center - Lakeland, FL at Geebo

Insurance Follow-up Specialist

GetixHealth GetixHealth Lakeland, FL Lakeland, FL Full-time Full-time $16 - $18 an hour $16 - $18 an hour 1 day ago 1 day ago 1 day ago Follow up on billed insurance claims to facilitate payment.
Identify and obtain all necessary information and documentation and prepare claims for insurance billing.
This position requires experience consistently contacting medical insurance providers to follow-up on claims, and resolving any issues until they are paid.
Experience with medical billing and coding is acceptable.
A minimum of 1 year of dedicated experience of either is required - no exceptions.
INSURANCE VERIFICATION EXPERIENCE ONLY DOES NOT QUALIFY.
Residents in Polk County are required to be Onsite.
Residents outside of Polk County can be remote and others in the office.
Any remote position requires you have a dedicated, secure, home internet provider and your service can pass our required speed test.
Payrate - $16 - $18/hour based on experience; this position is also eligible for quarterly bonuses.
POSITION RESPONSIBILITIES Follow-up with insurance companies on billed claims regarding claim status and resolution of payments in a timely manner.
Thoroughly review all notes in patient accounts for potential insurance benefit eligibility.
Access client systems to determine insurance eligibility and filing status in order to prepare claims for billing.
Request necessary documents from client to perform insurance billing.
Responsible for accurately tracking payments and payment verifications.
Contact patients when additional information is required to complete billing.
Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
Knowledge, understanding, and compliance with company policies and procedures.
Provide feedback to management concerning possible problems or areas of improvement.
Make recommendations to implement improved processes.
Perform other duties as assigned by management.
QUALIFICATIONS High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
Previous insurance/medical billing/customer service experience preferred.
Proficient personal computer skills, including Microsoft Office.
Excellent interpersonal, written, and oral communication skills.
Ability to work in a team fostered environment.
Ability to prioritize and organize work in a multitasked environment.
Ability to adapt to a flexible schedule.
Ability to maintain the highest level of confidentiality.
WORK ENVIRONMENT Office environment / ONLY applicants residing outside of Polk County may be remote.
Ability to lift and/or move 20 pounds with or without accommodation.
BENEFITS PTO, Personal Holiday, Paid Holidays, Quarterly Bonus Eligible Company paid Long-Term Disability and Basic Life Insurance for Employee Medical, Vision, Dental, Short-Term Disability, Accident, Hospital Indemnity, Critical Care, Voluntary Life Insurance, Discount Program GetixHealth is an Equal Opportunity and E-Verify Employer.
Experience Preferred 1 year(s):
Insurance follow-up experience Education Required High School or better Behaviors Required Team Player:
Works well as a member of a group Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well Dedicated:
Devoted to a task or purpose with loyalty or integrity Motivations Required Goal Completion:
Inspired to perform well by the completion of tasks Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization.
Estimated Salary: $20 to $28 per hour based on qualifications.

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