Systems Support Analyst, Industrial Operations Customer Service & Call Center - Lakeland, FL at Geebo

Systems Support Analyst, Industrial Operations

4.
0 5 hours ago Full Job Description We are seeking a Systems Support Analyst to join our Industrial Operations team! Responsibilities include:
Analyzing, executing and monitoring all Information Technology (IT) requests for data access, hardware and software in Industrial Operations Supporting Industrial Operations IT solutions and processes in Industrial Operations and users of these solutions Assisting in the design, development, testing, documentation, optimization and implementation of Industrial Operations specific SharePoint, MS Access and Excel solutions for Industrial Operations support departments Supporting the development and maintenance of IT reporting systems Monitoring data consistency across different data sources Monitoring, researching and identifying Industrial Operation process/system errors and solutions Making sure IT standards are adhered to Researching new technology when current tools are not effective Developing, delivering and maintaining the following:
Written systems procedures Installation procedures Problem determination and resolution guides Training programs (formal and informal) Disaster preparedness/recovery plans User support tools Participating on various Industrial Operations IT project teams Working with Industrial Operations Systems Support Engineers to resolve higher level problems and Working on special projects as needed Required
Qualifications:
High school diploma or equivalent two (2) years of experience using Microsoft Office applications as a main component of their job must have an excellent attendance and punctuality record ability to communicate effectively with associates and groups in all levels of the company high degree of self-motivation, commitment and integrity demonstrated ability to work with minimal supervision ability to establish and maintain strong, positive relationships with Information Systems and user community ability to retain information readily ability to multi-task, prioritize and work under deadline constraints handle a high volume of work accurately with frequent interruptions excellent problem-solving skills proficiency in Local Area Network (LAN) environment as an end user ability to work flexible and extended hours as needed ability to travel overnight or on extended trips, including by air have good human relation skills (the ability to work well with others and be a team member) show enthusiasm, initiative and pride in work and a commitment to Publix and our Mission.
Address:
501 N.
Galloway Road.
Estimated Salary: $20 to $28 per hour based on qualifications.

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