Customer Care Representative / Call Center (Distribution Center)
Company Description Job Description Customer Care Representative / Call Center (Distribution Center) Job Description Right now, we are seeking Customer Care Representatives for one of our clients.
If you have Call Center experience Delivery Distribution area, you won't want to miss this opportunity! Customer Care Representative / Call Center (Distribution Center) Overview Customer Care Representative / Call Center (Distribution Center) Essential Functions o Works with stores and delivery partners to resolve issues related to delivery schedules and products delivered.
o Monitors inbound shipments of products o Resolves issues with damaged product o Documents case notes for proper tracking of customer resolution o Maintains, updates and processes records for home delivery, installation and warehouse functions o Processes distribution paperwork and completes various record keeping duties, i.
e.
assigns truck seals, verifies and processed stock transfers etc.
o Maintains filing systems for applicable areas o Compiles various logs and weekly summary and management reports o Distributes reports to appropriate personnel o Conducts audits of home delivery and installation routes.
Customer Care Representative / Call Center (Distribution Center) EDUCATION/EXPERIENCE o High school education or equivalent; Preferred ; o Minimum of 6 months job related experience; o Preferred 2 Years experience and Microsoft Office Experience.
Great Career Paths Start Here Resource Employment Solutions Apply Now Click here to apply.
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Estimated Salary: $20 to $28 per hour based on qualifications.
If you have Call Center experience Delivery Distribution area, you won't want to miss this opportunity! Customer Care Representative / Call Center (Distribution Center) Overview Customer Care Representative / Call Center (Distribution Center) Essential Functions o Works with stores and delivery partners to resolve issues related to delivery schedules and products delivered.
o Monitors inbound shipments of products o Resolves issues with damaged product o Documents case notes for proper tracking of customer resolution o Maintains, updates and processes records for home delivery, installation and warehouse functions o Processes distribution paperwork and completes various record keeping duties, i.
e.
assigns truck seals, verifies and processed stock transfers etc.
o Maintains filing systems for applicable areas o Compiles various logs and weekly summary and management reports o Distributes reports to appropriate personnel o Conducts audits of home delivery and installation routes.
Customer Care Representative / Call Center (Distribution Center) EDUCATION/EXPERIENCE o High school education or equivalent; Preferred ; o Minimum of 6 months job related experience; o Preferred 2 Years experience and Microsoft Office Experience.
Great Career Paths Start Here Resource Employment Solutions Apply Now Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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