Assistant Store Manager, Softlines #1005 Lake Wales, FL - Sears (Lake Wales, FL)
The Assistant Store Manager, Softlines is responsible for managing merchandise and customer assistant activities and consultative selling across the Softlines departments.
This includes sales, miscellaneous account revenue, expense management, and achievement of profitability goals.
The Assistant Store Manager, Softlines has responsibility for replenishment and sales floor readiness of all Softlines departments.
The Assistant Store Manager, Softlines is also accountable for customer satisfaction and associate morale and productivity.
The Assistant Store Manager, Softlines directly manages a small team of lead hourly associates, who in turn supervise front-line hourly associates.
Softlines departments will have a mix of merchandise and customer assistant and consultative selling.
EUR Proactively lead the Softlines departments to ensure achievement of business goals in revenue, expenses, profitability, customer satisfaction, inventory shrinkage, and associate morale.
EUR Select, coach, and develop strong and effective lead associates in the Softlines departments.
These include both merchandise and customer assist and consultative selling.
EUR Develop a diverse, high performing team.
Take action as needed to ensure that all associates fully contribute to the store efforts.
EUR Actively manage the customer experience within the Softlines departments.
EUR Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
This includes adherence to operational and selling processes (e.
g.
, Monthly Action Plans, Tear Sheets, Basic Replenishment, Credit May I program).
EUR Ensure consistency of merchandising execution and operational processes within the store.
EUR Ensure that Sears National Presentation Standards are maintained at highest possible level.
EUR Fully optimize Credit (e.
g.
, share, AccountCare, new accounts) and other Miscellaneous Income opportunities (e.
g.
, service contracts, Gift Card) and ensure performance standards are met within the department.
EUR Plan for upcoming sales.
EUR Manage floor recovery.
EUR Handle and resolve escalated customer issues.
EUR Understand and communicate, to Store and District staff, competitive activities/trends in market, and unique local market issues.
EUR Ensure that the store operates in full compliance with applicable laws, regulations, and company policies.
EOE Minorities / Females / Protected Veterans / Disabled Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
This includes sales, miscellaneous account revenue, expense management, and achievement of profitability goals.
The Assistant Store Manager, Softlines has responsibility for replenishment and sales floor readiness of all Softlines departments.
The Assistant Store Manager, Softlines is also accountable for customer satisfaction and associate morale and productivity.
The Assistant Store Manager, Softlines directly manages a small team of lead hourly associates, who in turn supervise front-line hourly associates.
Softlines departments will have a mix of merchandise and customer assistant and consultative selling.
EUR Proactively lead the Softlines departments to ensure achievement of business goals in revenue, expenses, profitability, customer satisfaction, inventory shrinkage, and associate morale.
EUR Select, coach, and develop strong and effective lead associates in the Softlines departments.
These include both merchandise and customer assist and consultative selling.
EUR Develop a diverse, high performing team.
Take action as needed to ensure that all associates fully contribute to the store efforts.
EUR Actively manage the customer experience within the Softlines departments.
EUR Take ownership for full implementation of corporate programs and initiatives on merchandising, payroll management, productivity, and associate morale.
This includes adherence to operational and selling processes (e.
g.
, Monthly Action Plans, Tear Sheets, Basic Replenishment, Credit May I program).
EUR Ensure consistency of merchandising execution and operational processes within the store.
EUR Ensure that Sears National Presentation Standards are maintained at highest possible level.
EUR Fully optimize Credit (e.
g.
, share, AccountCare, new accounts) and other Miscellaneous Income opportunities (e.
g.
, service contracts, Gift Card) and ensure performance standards are met within the department.
EUR Plan for upcoming sales.
EUR Manage floor recovery.
EUR Handle and resolve escalated customer issues.
EUR Understand and communicate, to Store and District staff, competitive activities/trends in market, and unique local market issues.
EUR Ensure that the store operates in full compliance with applicable laws, regulations, and company policies.
EOE Minorities / Females / Protected Veterans / Disabled Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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