Customer Service Representative with Upsell Support Customer Service & Call Center - Lakeland, FL at Geebo

Customer Service Representative with Upsell Support

Company Name:
Arca24.com
Salary period: Annual
Overview:
About the Job:
We've all been there you have a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial that 1-800 customer service number. At the end of the call, you walk away satisfied and maybe even chose to modify your service based on the representative's recommendation.
Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe and that person might just be right here in your home town? That's right SYKES is currently hiring local, caring individuals to provide high-quality, inbound customer service and sales support for some of the world's largest brand name companies.
JOIN OUR PEOPLE-FIRST TEAM
Caring for customer needs can be a challenging, yet rewarding career. Our business is people serving people, that's why we are striving to be a people-first culture we believe taking care of our own employees is the foundation to providing a superior customer experience.
We want you to be successful Working in a SYKES call center, you'll have the tools and the support to become a valued team member, while enjoying a fun team environment and the agility to live the life you enjoy outside of work. At the end of the day, you will know how you have helped and be able to take satisfaction in a job well-done and you are rewarded to boot!
A CUSTOMER SERVICE JOB
that might become a career
As a customer care professional at SYKES, you can literally start with the basics of the job, answering calls and other inquiries, building solutions to a variety of customer questions, concerns, or issues, and end up building a career with SYKES. It just might be the toughest job you'll ever love.
We Need
High school diploma or equivalent Ability to offer and make recommendations on additional products and services Strong computer skills Customer-service orientation Outstanding communication & interpersonal skills Strong evaluation and analysis skills
We Love
6 months
previous service or sales experience Post-secondary education Phenomenal attitude Excellent attention to detail Team Player
You'll Receive
The satisfaction of helping people and building solutions Fun team environment Training, coaching and support to help you succeed Good pay and benefits Commission opportunities on upselling products and services Performance-based bonus opportunities Career advancement opportunities
SYKES is proud to be an Equal Opportunity and Affirmative Action Employer. Women, minorities, individuals with disabilities and veterans are encouraged to apply. EEO/AA/M/F/Vet/Disability
Apply Online today for your PREMIUM Appointment!
Customer service jobs, jobs in customer service, customer service rep, customer service representative, call center jobs, call centre jobs, costumer service, local jobs, careers, customer service careers, csr jobs, sales, inside sales, inbound salesEstimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.